What Happens When Patients Ask AI First?
Patients who better understand their conditions often ask more informed questions and participate more actively in shared decision-making. But fluency is not the same as reliability.
Microsoft Enters Healthcare Chatbot Race with Copilot Health
Microsoft launched Copilot Health, an AI model that pulls together users’ medical records, wearable data and trusted health information. The move comes amid a wave of other tech companies announcing healthcare-focused large language models for consumers, including Anthropic, OpenAI and Amazon.
Beyond Analytics: How Sellers Dorsey is Hard-Coding Value into Medicaid Policy [Video]
How to turn analytics into actual policy outcomes.
Prompting is Not Clinical Practice: The Limits Of General LLMs in Healthcare
General-purpose LLMs have meaningful value in healthcare - they can support education, documentation and research - as well as lower barriers to knowledge and help improve communication. But acting as a clinical assistant embedded in care delivery requires more - it needs longitudinal EHR grounding, explicit encoding of clinical guidelines, transparent and traceable reasoning and the ability to operate securely at a population scale.
CVS, Humana & More Are Turning to Google’s AI Models
Google Cloud is partnering with healthcare organizations including CVS Health, Humana, Highmark Health, Quest Diagnostics and Waystar to deploy agentic AI tools across patient engagement, clinical workflows and revenue cycle management
What Does OpenAI and Anthropic’s Healthcare Push Mean for the Industry?
As OpenAI and Anthropic move deeper into healthcare, experts say AI chatbots are becoming the new front door to medicine. This shift is shaking things up for some health tech startups, redefining the patient-provider relationship, and intensifying debates over safety, privacy and accountability.
Anthropic Follows OpenAI Into Healthcare: How Do Their Platforms Compare?
AI rivals Anthropic and OpenAI are both expanding their large language models into healthcare. Anthropic is blending its enterprise and consumer tools in a single platform, while OpenAI is separating its consumer-facing ChatGPT Health from its industry-focused OpenAI for Healthcare. They are both targeting patients, providers and researchers with AI tools for tasks ranging from personal health insights to coding to prior authorization.
The New Blueprint: How Clever Care Health Plan is Scaling Its Member Experience [Video]
MedCity News was at the Vive conference and spoke with executives who shared their insights for the healthcare industry.
The Case for a Universal Medical Coder in Achieving True Interoperability
A universal medical coder, applied consistently across care settings, offers a practical solution to the enduring challenge of data integrity.
Leveraging AI and LLMs To Close Critical Gaps in Patient Data and Transform Patient Risk Assessment in the ICU
It is our obligation to do our part to find ways to improve patient outcomes and lower health care costs. This often means continuously finding better, more efficient ways to solve problems, utilizing the most optimal tools and data we have at our disposal. And as of right now, and for the foreseeable future, that means finding appropriate use cases to leverage the power of AI and LLMs where it most makes sense.
Therapy 2.0: An AI-Powered Science of Language Intervention
By safety and cautiously integrating LLMs in a clinician setting, we have the potential for the ultimate levels of personalization: the perfect words for the right person at the right time.
LLMs Have Eaten the Internet — Now They’re Starving on Themselves
The way forward isn’t bigger models. It’s smaller, smarter ones. Small Language Models (SLMs) are designed to do what LLMs can’t: learn from enterprise data and focus on specific problems.
How Artera is Using Agentic AI to Humanize Patient Care
Artera President Tom McIntyre talks about the practical application of AI in healthcare.
Popular AI Chatbots Are Spreading False Medical Info, Mount Sinai Researchers Say
Mount Sinai researchers found that popular AI chatbots like ChatGPT and DeepSeek R1 can generate convincing but false medical information when given even a single fabricated term in a prompt. While the study underscored the need for stronger safeguards, its lead author noted that generative AI still holds major promise for reducing clinician workload if used responsibly.
6 Questions To Ask Before Integrating AI Into A Clinical Workflow
As the adoption of artificial intelligence (AI) advances in healthcare, key considerations can help validate that the technology is purpose-built to help clinicians protect patient safety.
How the American Cancer Society Is Using LLMs to Accelerate Research
The American Cancer Society struck a multi-year collaboration with Layer Health, a healthcare AI company that uses LLMs to improve data abstraction and generate insights. The partners will abstract data from thousands of medical charts of patients enrolled in the American Cancer Society’s research studies, with the ultimate goal of shortening research timelines.
Fluency Isn’t Intelligence in Healthcare
The current wave of generative AI has captured public imagination, but we must temper our expectations. While these models demonstrate impressive capabilities in processing vast amounts of medical literature and generating coherent text, they're far from perfect.
The Dark Side of AI in Medicare Advantage: When Value-Based Payment Eclipses Value-Based Care
The distinction between value-based care and value-based payment isn't merely semantic — it represents a crucial fork in the road for healthcare delivery. As AI and other technologies become more prevalent in healthcare, we must ensure they're deployed in service of improving patient care rather than merely optimizing revenue.